Effective Date
Wheelstovet is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the personal data of our clients and their pets. By using our services, you agree to the practices described in this policy.
We may collect the following types of information:
Personal Information: Name, contact details (phone number, email address), address, and payment information.
Pet Information: Your pet’s name, breed, age, medical conditions, behavioral traits, dietary needs, and any other relevant details necessary for providing our services.
Service Information: Details of the services requested, schedules, and any communication related to the services.
We use your information for the following purposes:
Service Provision: To provide and manage pet walking and transportation services, including scheduling, payment processing, and communicating with you about your services.
Customer Support: To respond to inquiries, provide support, and handle requests.
Billing and Payments: To process payments and manage billing.
Marketing and Updates: To send promotional materials or updates about our services, if you have opted in to receive such communications.
We may share your information in the following circumstances:
Service Providers: With third-party service providers who assist us in providing our services, such as payment processors and booking systems. These providers are required to protect your information and use it only for the purposes for which it was shared.
Legal Requirements: If required by law, or to respond to legal processes, enforce our terms and conditions, or protect the rights, property, or safety of our company, clients, or others.
Emergency Situations: In case of emergencies involving your pet, we may disclose information to veterinary professionals or emergency contacts.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. However, no system is completely secure, and we cannot guarantee the absolute security of your data.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your information is no longer needed, we will securely delete or anonymize it.
You have the following rights regarding your personal information:
Access: You may request access to the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or contacting you directly. Your continued use of our services after such changes constitutes your acceptance of the updated policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Wheelstovet
5, Mhownaka opposite trilokchand jain school Indore, Madhya pradesh, 452002
call us 7879555359